Terms and Conditions
Booking and Cancellation conditions
Please read these important booking conditions for your comfort and security.
Making a booking
All bookings are made with Engloport Language Camp.
No booking is confirmed until Engloport has received a booking form and the required deposit or the full payment for the program ( if booking made after less than 30 days before the start of the booked program ).
The person making the booking confirms to Engloport that he or she has the authority of a parent or legal guardian of each child and the authority to contract with Engloport Language Camp on behalf of each child on the basis of these conditions and have agreed to be bound by them.
This contract is subject to the laws of Portugal where camp is situated.
No changes may be made relating to these conditions except in writing by an authorised member of the administration or the director of Engloport Language Camp.
Payment , cancellation and refund policy
Full payment for the program must be made immediately if the booking was made 30 days or less before the start of the program.
Engloport Language Camp reserves the right to cancel the reservation, without refund of the deposit, if this condition is not adhered to.
No refund will be made for any reason once a program has started.
If cancellation is made 30 days or less before the start of the program, then no refund will be made.
If a cancellation is made between 45 to 31 days before the start of the program, then a 50% refund of the cost of the program, excluding registration/online placement test fees and any bank charges.
If a cancellation is made between 60 to 46 days before the start of the program, then a 100 % refund of the cost of the program, excluding registration/online placement test fees and any bank charges.
If a cancellation is made between 61 or more days before the start of the program, then a full refund of the cost of the program, excluding any bank charges.
Adverse weather conditions – Engloport Language Camp cannot be responsible for weather conditions that negatively affect the children’s ability to participate in activities offered in any of the Camp’s programs. If published activities are cancelled for any reason, Engloport Language Camp will do everything possible to find alternative activities for the children.
Cancellation or modification of programs – Engloport Language Camp reserve the right to cancel or modify any program or programs listed in our brochure or site because of an insufficient number of participants or for any other reason beyond its control. If this rare event occurs, Engloport Language Camp will offer to our children the choice of an alternative camp program.
Booking Changes – Any changes in the booking of a student, after the initial confirmation sent, will have an extra charge of 20 euro administrative fees. Also, must be noted that, even though Engloport Language Camp will do its best to accommodate the changes needed, this may not always be possible and it is subject to availability. In addition, any changes made 2 weeks or less before the start of the program then it is possible that the student may have to pay higher price depending on availability of accommodation and courses.
Various other Conditions
Visa
Students, needing a visa for entry in the country where our Camp is situated, must apply for a visa in their country before arrival to Camp. Documents from Engloport Language Camp needed for the issuing of visa will be sent after receiving full payment. In case of visa refusal 3 or more weeks before the program starts, a full refund will be made, minus 300 euro and any bank/postal charges, 30 days after a proof of visa refusal was provided. If the visa refusal took place less than 3 weeks before the program starts, then a refund will be made minus 50% of the cost of the program.
Insurance
All students before arrival in the country of destination should get a travel insurance. A copy of the insurance should be sent by mail to our Camp before arrival at the program.
Airport Transfers
All the flight details of the student should be provided to us at least 1 week before arrival. Any changes in flight should be provided at least 2 days prior the flight date. If information is not provided as described here, then we have no responsibility for any delays in transfer.
Pocket Money
Parents should make sure that they provide enough pocket money to their children. On average, 100 euro per each week of stay should be sufficient.
In case of emergencies, our Camp will provide extra pocket money, and the amount should be transferred to our bank account.
Promotional materials
Parents’ consent is provided (once a booking was paid) and Engloport Language Camp reserve the right to use any photographs, artworks, etc., of the children on its website and in any of its future publications.